Connect FTP on Canon EOS R5 to send your photos

Prerequisites for FTP transfer on Canon EOS R5

Before starting, make sure you have the following to set up FTP on your Canon EOS R5.

1. A Snapdelivr account with a gallery created (FTP settings are in the gallery tab).
2. Your Canon EOS R5 with a charged battery and memory card inserted.
3. An available Wi-Fi network (home router, venue Wi-Fi, or your phone's hotspot).
4. Your gallery's FTP settings: server (host), port, username, password, and path.

Good news: the Canon EOS R5 has built-in FTP — no external transmitter needed.

Step by step: set up FTP on Canon EOS R5

Follow these steps to configure the FTP connection on your Canon EOS R5:

1. Turn on your Canon EOS R5 and access the main menu.
2. Navigate to Menu → Network → Communication settings → Built-in → FTP transfer.
3. First connect your camera to the Wi-Fi network: select your network and enter the Wi-Fi password.
4. In the FTP server settings, enter your Snapdelivr gallery settings: server (host), port (21 for standard FTP), username, and password.
5. If the option is available, enable passive mode (our server uses it automatically).
6. Confirm the connection. Your Canon EOS R5 should confirm the FTP server connection is established.
7. Enable automatic transfer if available: each photo you take will be sent automatically to your gallery.

The R5 supports 5 GHz Wi-Fi for faster transfers. Use this band if your router or hotspot supports it.

Using your phone's hotspot at events

On location (weddings, concerts, events), Wi-Fi isn't always available. Use your phone's hotspot to send photos from your Canon EOS R5.

1. Enable hotspot (tethering) on your smartphone: Settings → Personal Hotspot.
2. On your Canon EOS R5, connect to your phone's Wi-Fi network (like any other network).
3. Since FTP is already configured, photos will be sent over your phone's 4G/5G to your Snapdelivr gallery.

The Canon EOS R5 uses Wi-Fi 5 GHz / 2.4 GHz. Make sure your mobile plan has enough data and your phone is plugged in or well charged.

Troubleshooting common issues

Here are the most common issues when setting up FTP on the Canon EOS R5 and how to fix them.

1. 'Server connection failed': check that the server, port, username, and password are correct. Watch for extra spaces.
2. 'Cannot connect to Wi-Fi': make sure the network is in range and the password is correct. Try restarting the camera's Wi-Fi.
3. 'Slow or interrupted transfer': move closer to the router/hotspot, switch to JPEG instead of RAW to reduce file size, or use the 5 GHz band if your Canon EOS R5 supports it.
4. 'Photos not received in gallery': check the FTP path in settings. It must match exactly what's shown in your Snapdelivr dashboard.