Connect FTP on Canon EOS 5D Mark IV to send your photos

Prerequisites for FTP transfer on Canon EOS 5D Mark IV

Before starting, make sure you have the following to set up FTP on your Canon EOS 5D Mark IV.

1. A Snapdelivr account with a gallery created (FTP settings are in the gallery tab).
2. Your Canon EOS 5D Mark IV with a charged battery and memory card inserted.
3. An available Wi-Fi network (home router, venue Wi-Fi, or your phone's hotspot).
4. Your gallery's FTP settings: server (host), port, username, password, and path.

Note: the Canon EOS 5D Mark IV doesn't have built-in Wi-Fi FTP. You'll need an external transmitter or the PhotoSync smartphone app.

Step by step: set up FTP on Canon EOS 5D Mark IV

Follow these steps to configure the FTP connection on your Canon EOS 5D Mark IV:

1. Turn on your Canon EOS 5D Mark IV and access the main menu.
2. Navigate to Menu → Wireless communication → FTP transfer (requires WFT-E7 transmitter or equivalent).
3. First connect your camera to the Wi-Fi network: select your network and enter the Wi-Fi password.
4. In the FTP server settings, enter your Snapdelivr gallery settings: server (host), port (21 for standard FTP), username, and password.
5. If the option is available, enable passive mode (our server uses it automatically).
6. Confirm the connection. Your Canon EOS 5D Mark IV should confirm the FTP server connection is established.
7. Enable automatic transfer if available: each photo you take will be sent automatically to your gallery.

The 5D Mark IV lacks built-in FTP: use the WFT-E7 Wi-Fi transmitter, or send via the PhotoSync app from your smartphone.

Using your phone's hotspot at events

On location (weddings, concerts, events), Wi-Fi isn't always available. Use your phone's hotspot to send photos from your Canon EOS 5D Mark IV.

1. Enable hotspot (tethering) on your smartphone: Settings → Personal Hotspot.
2. On your Canon EOS 5D Mark IV, connect to your phone's Wi-Fi network (like any other network).
3. Since FTP is already configured, photos will be sent over your phone's 4G/5G to your Snapdelivr gallery.

The Canon EOS 5D Mark IV uses Wi-Fi 2.4 GHz (nécessite WFT-E7 pour FTP). Make sure your mobile plan has enough data and your phone is plugged in or well charged.

Troubleshooting common issues

Here are the most common issues when setting up FTP on the Canon EOS 5D Mark IV and how to fix them.

1. 'Server connection failed': check that the server, port, username, and password are correct. Watch for extra spaces.
2. 'Cannot connect to Wi-Fi': make sure the network is in range and the password is correct. Try restarting the camera's Wi-Fi.
3. 'Slow or interrupted transfer': move closer to the router/hotspot, switch to JPEG instead of RAW to reduce file size, or use the 5 GHz band if your Canon EOS 5D Mark IV supports it.
4. 'Photos not received in gallery': check the FTP path in settings. It must match exactly what's shown in your Snapdelivr dashboard.